bigbd Privacy Policy

bigbd collects different types of information in different circumstances. The categories are described in detail below:

2.1 Information You Provide Directly

When you register or contact us, you voluntarily provide the following information:

• Full name and date of birth;
• Valid email address and mobile number;
• Bangladeshi National ID (NID) or passport details (for identity verification);
• Financial transaction information — related to bKash, Nagad, Rocket, Upay, or bank transfers;
• Any messages or enquiries submitted when contacting us.

2.2 Automatically Collected Information

The following information is collected automatically while you use the bigbd platform:

• IP address and device identifier information;
• Browser type, operating system, and device model;
• Which pages on the site were visited and how much time was spent;
• Game session data — which games were played, bet amounts, and outcomes;
• Data collected through cookies and similar tracking technologies.

2.3 Information Received from Third Parties

In some cases we may receive information through third-party service providers (such as payment processors). This information is used solely to improve service quality and prevent fraud.

bigbd does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Transaction-related information necessary for payment processing is shared with bKash, Nagad, Rocket, Upay, and banking partners. All these partners operate under strict confidentiality agreements.

4.2 Legal Reasons

It may be necessary for us to disclose information in response to a court order, a lawful request from law enforcement, or applicable legal obligations.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer involving bigbd, user information may form part of the transferred assets. In such cases, we will provide advance notice.

bigbd has implemented industry-standard technical and organisational measures to keep your information secure:

6.1 Technical Safeguards

• SSL Encryption: All data transmitted on our site is protected by SSL (Secure Sockets Layer) encryption;
• Encrypted Storage: Sensitive data at rest is stored in encrypted form;
• Firewall & Intrusion Detection: Advanced security measures are maintained to prevent unauthorised access;
• Regular Security Audits: System vulnerabilities are assessed on a regular basis.

6.2 Organisational Safeguards

• Only authorised personnel have access to user information;
• All staff receive training on privacy and data protection;
• Strict confidentiality agreements are maintained with third-party partners.

6.3 Data Retention Period

We retain your information only for as long as necessary to provide services or meet legal obligations. Financial records may be retained for a legally required period even after an account is closed.

bigbd services are for those aged 21 and above only. We do not intentionally collect any personal information from minors.

If we become aware that a minor has created an account, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us at [email protected].

21+ For those aged 21 and above only.

bigbd reserves the right to change or update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:

• A clear notice will be displayed on the platform;
• A message may be sent to your registered email;
• The date of the update will be noted on this page.

Continued use of the platform after a policy change will be taken as your acceptance of the updated policy. Please review this page regularly.